[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text]Have a question? Fill out the form below or call us at (650) 827-WINE between 10am and 6pm PST.[/cs_text][/cs_column][/cs_row][/cs_section][cs_section parallax=”false” style=”margin: 0px;padding: 20px 0px 9px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”]

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FAQ

[/cs_text][x_accordion][x_accordion_item title=”Our story” open=”true”]Prime Cellar began with a small wine collection and a big dream of offering rare and unique California and French wines. Now, along with our sister store in Hong Kong, Prime Cellar covers the global wine experience and strives to discover the most interesting wines from around the world for our cool and good customers.[/x_accordion_item][x_accordion_item title=”Why you should shop with us” open=”true”]

Prime Cellar is your source for fine wine from Europe and California. We work hard to source authentic, high quality wines, provide knowledgeable customer service, and offer professional shipping and storage to our discerning clients. We take great pride in the fact that the majority of the wines in our cellar originate from a private collection with a well-documented history of outstanding storage conditions. The impeccable provenance of these wines is something few retailers other than Prime Cellar are able to offer.

Our wine selection speaks to the beliefs and values of Prime Cellar. We seek rare, premium wines in the hope of sharing them with passionate wine lovers and culinary connoisseurs. Using our team’s extensive wine knowledge, we can help you track down nearly any bottle you’d like. We hope you’ll join us in discovering your next favorite bottle!

[/x_accordion_item][x_accordion_item title=”How to receive your wine” open=”true”]Right now, we deliver to 6 states: AK, CA, DC, FL, ID, NM.
Alternatively, you can pick up your order at our Burlingame, California office. Just let us know when you plan on dropping by so w can have your bottles delivered from our warehouse.
Soon, we’ll be able to deliver wine to local customers with our new delivery van. Stay tuned! 🚚[/x_accordion_item][x_accordion_item title=”Stay in touch” open=”true”]You can follow us on Twitter, Facebook, and Instagram.
We also have a blog, In the Cellar, where we discuss our wines as well as anything else we find interesting.

Also, please sign up for our newsletter where we like to share new and featured wines on an irregular basis! You can find the link below.[/x_accordion_item][/x_accordion][/cs_column][/cs_row][/cs_section][/cs_content]